Parent company of Stand Sure Systems and 724support.com, 724 Internet Services Corp. (724.is) is dedicated to providing professional-grade engineering and support to cloud, colo, and hybrid companies in the Silicon Valley and around the globe.
What are Professional-Grade Services?
All the services a professional website or start-up needs -- designed, built, and delivered by skilled, experienced, professionals. Our tools and offerings are designed for companies and teams who need and want solutions that are ready for prime-time use. We use our tools and experience to design, deploy, and support networks, cloud deployments, colo deployments, and hybrid deployments better, cheaper, and faster than a traditional start-up can do in-house.
724 Internet Service Corp. is a Silicon Valley corporation dedicated to providing everything a software or service start-up needs.
You create the innovation, and we'll deploy and support a secure infrastructure in a colo, a cloud, or both.
We are a Silicon Valley company with deep expertise in Network Engineering, Infrastructure Management, Operations, 7x24 Support and everything else needed to design, deploy and manage colo-based and cloud-based infrastructures. We were founded in 1997, and have the people, tools and experience you need to build, expand and manage your site. All services are provided by background-checked US staff.
We provide high-quality, reasonable-cost, design, build, operations and 724 support solutions custom-tailored for start-up technology companies. We do network design and implementation, Linux and Windows server engineering and support and we have a complete, cost-effective 724 Support solution for colo-based web sites and services.
Our clients range from tiny start-ups with one or two “servers” at Amazon Web Services (AWS) to giant global companies with hundreds of devices in colos plus large public or private elastic clouds. And everything in between.
We cannot publish a complete client list, but here are some we might mention:
These clients have an enormous range of technologies, scale, internal skill, and budgetary limits. And 724support.com has worked together with each one to improve performance and reliability.
How to measure results differs by client and by what is important to each client. For one client, swamped by a flood of impairments and critical events, we reduced the incident volume by over 75% between 2015 and 2016. For another client where surviving exponential growth was the key metric, we kept reliability constant while server count grew 100-200% each year.
Sometimes results are measured in ability to survive a sudden exponential demand flood (e.g. being “slash-dotted”). One client experienced a 10,000% throughput increase essentially overnight when a popular social platform was released in Asia/Pacific. 724Support.com worked around the clock to keep the site up until additional hardware capacity could be added for the new users.
For most of our clients, success means that every alarm, impairment, and critical event is handled properly and professionally. We do that, 7 days per week, 24 hours per day.
Everyone in the company up to the CEO is deeply technical and has realistic expectations about time frames and difficulty. We have very low employee turnover; most employees have been with us for somewhere between 3 and 10 years. You're not looking at new coworkers and managers every couple of months.
We have a good time working with smart people and very cool things -- but we aren't trapped in cubicles for 80 hours per week. We've been successfully living up to our tag line since 1997: "Improving Internet Reliability One Site at a Time". This leads to an enriching, low-stress work environment that lets you get home for dinner just about every night and then proceed to spend the rest of your night not thinking about (or doing) work. (We telecommute one day a week, but otherwise work in our Mountain View office.)
Oh, and we have good benefits, competitive salaries, internal growth opportunities, employee training, pinball, pool, and go-karts.
Of course, all of this means that in order to work here, you have to live up to these standards. We reject the vast majority of candidates. If you think you can add something to an environment like the one we're describing, then this job might be for you. You won't be able to sail through the interview process, even if you were the smartest person in the room at your last company.
Sr. Linux/Network Engineer
check We are looking for experienced generalists who already have a deep skill set and are able to learn new things quickly. We are not looking for interns or junior level people for this position.The ideal candidate is one who is capable of designing a fully redundant network architecture, configuring the network devices, building automated installation and configuration management systems to automatically provision servers and then implementing monitoring and performance graphing for the whole setup.
check We would like to see significant experience supporting world-facing production systems, comprising at least dozens (if not hundreds) of servers. The position requires expert-level knowledge of Linux (Red Hat, Fedora, CentOS or equivalent), AND strong knowledge of network design and configuration (Cisco, Juniper, etc.) The successful candidate will have deep knowledge and experience in at least one scripting language (python, perl, etc.) and at least one configuration management system (puppet, cfengine, etc.). Solid skills with MySQL administration, protocol-level network troubleshooting, and monitoring systems are also needed. We would also like to see someone with experience with cloud based implementations (particularly Amazon based).
check Required experience: 7 years Linux and/or Networking including 3 years in a PROD environment. Relevant BS degree and certifications are helpful but not required.
All applicants must be authorized to work in the United States. US citizens and veterans preferred.
A background check will be required. Principals only.
E-mail a pdf or text version of your resume to firstname.lastname@example.org. MS-Word documents or resume web sites are not accepted. Reference the listed Job Number. Ability to follow these simple instructions is definitely a test. (You might be very surprised by the number of people who cannot do so.)
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